No sound message+ notification
Dejonsmom
Newbie

I have a Samsung Galaxy S8. After the most recent system upgrade (3/23), notifications for message+ do not sound. The icon for a new message appears, but no sound. I checked in settings to make sure notications are on, they are, but still no sound. Something ALWAYS goes wrong after these system upgrades! How do I remedy this?

Labels (1)
0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Dejonsmom, we always want to ensure that your phone is working well after the latest software update. Weโ€™re here to help and we want to make sure that weโ€™re on the same page. Are you still receiving proper notifications and sound for calls and voicemail messages?   Youโ€™ve mentioned that youโ€™ve already checked the settings. Can you tell us what settings you checked already?

 

SamanthaT_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes