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No sound message+ notification
Dejonsmom
Newbie
‎03-23-2018 05:57 PM

I have a Samsung Galaxy S8. After the most recent system upgrade (3/23), notifications for message+ do not sound. The icon for a new message appears, but no sound. I checked in settings to make sure notications are on, they are, but still no sound. Something ALWAYS goes wrong after these system upgrades! How do I remedy this?

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Re: No sound message+ notification
vzw_customer_support
Customer Support
‎03-25-2018 06:05 PM

Dejonsmom, we always want to ensure that your phone is working well after the latest software update. We’re here to help and we want to make sure that we’re on the same page. Are you still receiving proper notifications and sound for calls and voicemail messages?   You’ve mentioned that you’ve already checked the settings. Can you tell us what settings you checked already?

 

SamanthaT_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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