Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am being charged $700 non return fee for a cellphone that has been returned. I spoke with a Supervisor, Larry, that investigated the charge and sent a text message to my daughter’s cellphone saying I have to pay it. I asked a Larry to give me a call, and of course I did not receive one. Secondly, I purchased 2 phones on the BOGO and I’m being charged for both phones which I have complained about every month since December 2019. I have been a Customer for well over 20 years and I am HIGHLY DISAPPOINTED!
Kushapdw, we are here for you to help check on the return that took place. Please send us a Private Note. JoseL_VZW
Do you have proof it was returned? I'd check the return tracking number.