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Non verizon getting white box
S0DAMNBEAUTIFUL

My friend is not on Verizon and after the update yesterday he started getting a white time stamped box instead of the pictures I send. How can I fix this?

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Re: Non verizon getting white box
tikibar1
MVP MVP
MVP

Yet another update was released today, v.6.4.3; maybe that will resolve it?

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Re: Non verizon getting white box
S0DAMNBEAUTIFUL

No, it didn't fix it. I went back to the standard messaging app.

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Re: Non verizon getting white box
vzw_customer_support
Customer Support

S0DAMNBEAUTIFUL, we are sorry to hear of the surporise with these messages. We always want you to receive what you are being sent. While we are glad to hear that going back to the original messaging app is working for you, we have been working diligently to resolve any bumps with the Messages + update. At midnight, we did roll out a 6.4.4 version. When you have the opportunity, please update to this latest version and let us know if you are experiencing any further issues.

LorenB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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