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The app asked for my cell number to send a security code. I put it in but I never got the text with the security code. I installed on galaxy tab a.
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Hi mrchumley
First - You must be a VZW customer in order to use the app on your Tab or PC.
Second - Assuming that you are, the app must first be installed on your mobile phone. The PIN is sent to your Message+ app on your mobile phone.
Third - Please check if you are subscribed to INTEGRATED MESSAGING: Launch Verizon Messages; go to Settings – under integrated Messaging feature, If you ARE Subscribed , you will see the Unsubscribe option. 1) If NOT subscribed, go ahead and subscribe. 2) If you ARE subscribed unsubscribe then restart you phone and re-subscribe.
If the issue continues, please let us know.
THANKS,
ALIEM
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I unsubscribed, restarted and subscribed again. Still not getting the
text with the code. I failed to mention that I am getting all of my texts
on my phone via wifi because I am in an area with no service. Would that
make a difference?
On Jan 15, 2016 2:27 PM, "Verizon Wireless Community" <
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hi mrchumley,
Thank you for that additional information. Yes. You must be on a network to get the PIN.
RE- RESET WIFI
To reset wifi, please get onto a Cellular Network just long enough to get a new security code. Launch Verizon Messages> Main Menu> Settings – under Integrated Messaging , select 'Unsubscribe' . Then re-'Subscribe' to Integrated Messaging. Once you receive and activate the security code/PIN , you will be able to turn off Data and message over wifi.
Let me know please if you continue to have an issue.
THANKS,
ALIEM