Not receiving GIFS from my contacts on my Samsung A42
Brinia1122
Newbie

I am having problems receiving GIFS  from a contact in my phone. He's sent several last few days and I have not received them from him , 

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vzw_customer_support
Customer Service Rep

Hello, Brinia1122, I'm sorry to hear you're running into trouble receiving GIF files on your phone. Are you able to receive picture/video messages otherwise? Do you happen to know how these files are being sent? Is your contact using an app to send them?

-Lauren

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