Not receiving RCS messages

elisecrowell
Newbie

Since getting the iPhone 17, I only receive 50% of RCS messages sent to me. This was a problem before upgrading but it has gotten worst and has led to huge communication issues. Has anyone else experienced this? 

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vzw_customer_support
Community Manager
Community Manager

We don't want you to miss out on any messages. RCS messaging was included as in a recent software update to iPhones. If you have not already, make sure your phone's software is up-to-date. Go to Settings > General > Software Update and install the latest software. 

Your experince is important to us. We'll be sending you a Private Note to provide additional troubleshooting and personalized support to make sure your messaging is fixed. -James

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