Not receiving Text Messages

kkj1 · ‎04-17-2021

I am not receiving text messages. I can send messages successfully.

FYI: My phone device is ONEPLUS 8T

vzw_customer_support · ‎04-17-2021

Hello, we can look into this for you. Please send us a Private Note to proceed.

Predator7 · ‎04-17-2021

This is an ongoing Verizon Message+ or Network problem, message will show sending but never send or deliver.

LG0419 · ‎04-19-2021

I’m having the same issues. It started yesterday and a bunch came in at 12:55 AM and now today there are messages I’m not getting

vzw_customer_support · ‎04-19-2021

We always want you to be able to send and receive text messages. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

kkj1 · ‎04-25-2021

I had used the the chat automated support option. it made me enable Airplane mode temporarily and then disable it. This resolved the issue.

vzw_customer_support · ‎04-27-2021

Thanks for the update, kkj1, and please reach back out if you need us. Thanks for being the best part of Verizon!