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Not receiving Text Messages
kkj1
Member

I am not receiving text messages. I can send messages successfully.

FYI: My phone device is ONEPLUS 8T

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Re: Not receiving Text Messages
vzw_customer_support
Customer Support

Hello, we can look into this for you. Please send us a Private Note to proceed.

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Re: Not receiving Text Messages
Predator7
Novice

This is an ongoing Verizon Message+ or Network problem,  message will show sending but never send or deliver.

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Re: Not receiving Text Messages
LG0419
Member

I’m having the same issues. It started yesterday and a bunch came in at 12:55 AM and now today there are messages I’m not getting 

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Re: Not receiving Text Messages
vzw_customer_support
Customer Support

We always want you to be able to send and receive text messages. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

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Re: Not receiving Text Messages
kkj1
Member

I had used the the chat automated support option. it made me enable Airplane mode temporarily and then disable it. This resolved the issue.

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Re: Not receiving Text Messages
vzw_customer_support
Customer Support

Thanks for the update, kkj1, and please reach back out if you need us. Thanks for being the best part of Verizon! 

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