Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Not recieving text messages
Phyrio
Member

I recently changed my phone number.  Since then I no longer receive text messages. I can still send them. Nobody at Verizon has been able to fix this problem. It was even suggested to me that it might be the phone. Please let there be someone out there that can correctly tell me how to fix this.

0 Likes
Re: Not recieving text messages
vzw_customer_support
Customer Support

I know the importance of getting your messages working again. What model is your phone? To confirm, are you using the red Verizon Messages application or the native messages app?  -YaleK_VZW

0 Likes