Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Not syncing contacts or texting history
rupunzlkim
Member

I had used the desktop app with success in the past on a Windows 7 PC.  Recently got a Windows 10 and reinstalled the app (v 1.0.16.0), entered validation code.  It doesn't sync up any texting history even if I select Sync.  It DOES sync the contacts I have on my phone.  Since it wasn't syncing texting history, I search on VZ help.  It directed me to install the app via the Play Store.  This app is worse than the desktop app!!  It continually insists on syncing WITH MY DESKTOP CONTACTS!  It makes no attempt to sync with my phone contacts!!  The contacts on my desktop have no relevance to the contacts on my phone, so I do NOT want to sync with my desktop contacts.

And then in attempting to sync texting history, it only found 2 threads and only displayed a couple of messages.

WORTHLESS!!!

Labels (1)
0 Likes
Re: Not syncing contacts or texting history
Ann154
Expert
Expert

Did you install the application from the Windows Store or the Play Store?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Not syncing contacts or texting history
rupunzlkim
Member

Well, it's a PC, so the Windows store.

0 Likes
Re: Not syncing contacts or texting history
rupunzlkim
Member

Your page here ONLY provides for PC from Windows store: Get Message+

0 Likes