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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Notififcations Don't Work

When someone sends me a text message and I leave the message thread open, a notification sound no longer works.

How do I make Verizon Messages give me an audible notification every time a text message arrives?  It only gives me notifications if the message threads are not open.

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Re: Notififcations Don't Work
Customer Support


Hi! This is normal behavior. If the text thread is open, it will not sound the text alert.


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Re: Notififcations Don't Work

Wait a minute. Previous versions DID sound an alert if the thread was open. In fact, this ability was "broken" once before, and it came back. Now it's gone again.  I reject that this is "normal" behavior. It might be the way it is currently programmed, but what is "normal" is to let the user decide.  Of all the things VZW should have as a user-settable option, it is the ability to be alerted when the thread is open.

I wish VZW and its developers would leave the Messaging app alone. Every update changes something or screws something up. Or both.