When looking at my bill online and data usage my time stamp for incoming text messages is ahead by 2 hours
Are your calls also off by two hours?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I'm in CA and had the same issue. Verizon rep submitted a ticket to go higher up. All text only message were the same but MMS was eastern time. She said she would keep me updated for the cause. I will post when it comes in.
Cwzmopsmom, making sure the time stamp is correct on the account is essential. Has this been something that just changed recently when you go and view the usage? Are you viewing the usage from a computer or the My Verizon application? Please keep me posted.
Kevin_VZW
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