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Online messages won't stay logged in/connected
viegasj
Member

Cannot get Message+ on integrated messaging (web version and tablet) to sync.  Tried to disconnect all logins and restart but no luck.  On web, the Verizon Messages will work for few minutes then appears to refresh and I get an error:

This page isn’t workingweb.vma.verizon.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS

i've cleared cookies and cache dozens of times but something is off.  
 
Any similar issues or suggestions to fix?
 
Thanks
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Re: Online messages won't stay logged in/connected
vzw_customer_support
Customer Support

Hi, viegasj. Thanks for bringing your concerns to our attention. Have you attempted to update your password?

*Alexis

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Re: Online messages won't stay logged in/connected
viegasj
Member

Yes, have tried that and changed username as well. 

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