Paid Bill but still no texting and calls redirect to financial
lucaspassantino

I have an account with my whole family and their phones work yet mine wont send or receive texts and calls redirect to the financial center to pay bill. Bill is paid though why is this happening? 

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Re: Paid Bill but still no texting and calls redirect to financial
vzw_customer_support
Customer Service Rep

We always want your phone to work. We'd like to see what's going on. Let's get to the bottom of this. Please send us Private Note for assistance. *Melissa

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