I just got my phone on sunday, I've been having problems receiving everyones messages, And sending certain messages. I get " Send failed, would you like to retry? " A lot.. And i have great service where i'm located.
I have the LG ExtraVert, Verizon Prepaid. Unlimited messaging bundle. I have called *228 and pressed 1 and 2, I've factory reset it. I've called Customer support 2 times and neither of the times i could figure out what was wrong.. I just got this phone for my birthday and i'm experiencing these difficulties :\.
I would appreciate all the help i can get..
Hello to you Kyle_Gebert!
Happy Belated Birthday to you! I want to give you the gift of a working phone.
I appreciate all of the troubleshooing you've already completed, that would have been everything I would have recommended as well. As much as I don't want you to have to call again, I can't access prepaid accounts.
I recommend contacting them one more time and speaking with their Technical Support. It sounds like we may need to file a resolution ticket for your line of service!
Keep me posted!
Thanks,
MelissaM_VZW
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