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People's names not showing up on others phones in group chat even if thethey have them as a contact.
KayleeHuls
Member

Theres a problem I have discovered where if I create a large group chat only I can see everyones names but for everyone else it just shows their number even if they have that number saved in their phone as a contact.

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.
MarQ313
Member

Does anyone have an answer for this question? I recently upgraded my Verizon Service on my iPhone now group chats read Chat(and a bunch of numbers afterward).

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.
jav6
Sr. Member

What make/model device and messaging app are those others in your group text using?

...Just another VZW customer...trying to offer some assistance...
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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.
vzw_customer_support
Customer Support

MarQ313, we'd be happy to help in any way possible to help you with your group chat messages. Can you please provide us some more information on the subject? What application are you using group chat on? 

JoseL_VZW

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.
kae16
Member

I am using Message + by verizon. Other members are too. I can see everyone's names but other people can only see numbers. How can this be fixed?

Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.
deloused
Sr. Member

Instruct the other members in the group to also save those numbers with the names of those people into their contacts 

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Re: People's names not showing up on others phones in group chat even if thethey have them as a contact.
RDJ11
Member

I too, am having the same issue with my iPhone XR

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Re: People's names not showing up on others phones in group chat even if
vzw_customer_support
Customer Support

We want to ensure you can view all contact names in your group message thread, RDJ11. Let's take a closer look into this. When did this issue start? What message application is being used? 

 

DanielleR_VZW

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Re: People's names not showing up on others phones in group chat even if
RDJ11
Member

I can see all of my contacts.  It is my contacts that cannot see each other with the exception of a phone number in the chat.  Therefore, they do not know which coach is responding.

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Re: People's names not showing up on others phones in group chat even if
RDJ11
Member

I am using Message+

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