Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Phone is not sending/receiving text messages
tsjones26
Member

I recently switched from an iPhone 4 to the LG Transpyre and I am on prepaid. Everything works with the phone except text messaging. When I send a text message it says it sends, but it never reaches the person who I am trying to text and when someone tries to text me they get a failure message on their end as if my phone is off. On one attempt of sending a text message I did get an ERROR CODE:97. What could it be? I really like my new phone and I would love for this to be resolved.

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: Phone is not sending/receiving text messages
vzw_customer_support
Customer Support

tsjones26, we want you to be able to enjoy the text feature! I'm sorry to hear that you are having this issue. Please contact prepaid at 877-777-5759. We would be happy to get this resolved.

bobbyn_vzw  Follow us on Twitter @VZWSupport

View solution in original post

0 Likes
Re: Phone is not sending/receiving text messages
vzw_customer_support
Customer Support

tsjones26, we want you to be able to enjoy the text feature! I'm sorry to hear that you are having this issue. Please contact prepaid at 877-777-5759. We would be happy to get this resolved.

bobbyn_vzw  Follow us on Twitter @VZWSupport

View solution in original post

0 Likes