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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
I recently switched from an iPhone 4 to the LG Transpyre and I am on prepaid. Everything works with the phone except text messaging. When I send a text message it says it sends, but it never reaches the person who I am trying to text and when someone tries to text me they get a failure message on their end as if my phone is off. On one attempt of sending a text message I did get an ERROR CODE:97. What could it be? I really like my new phone and I would love for this to be resolved.
Solved! Go to Correct Answer
tsjones26, we want you to be able to enjoy the text feature! I'm sorry to hear that you are having this issue. Please contact prepaid at 877-777-5759. We would be happy to get this resolved.
bobbyn_vzw Follow us on Twitter @VZWSupport
tsjones26, we want you to be able to enjoy the text feature! I'm sorry to hear that you are having this issue. Please contact prepaid at 877-777-5759. We would be happy to get this resolved.
bobbyn_vzw Follow us on Twitter @VZWSupport