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Picture messages between T-Mobile and Verizon
KAYTEDESCO
Member

I have a Samsung  galaxy s8. I can't receive picture messages from T Mobile customers. I had this problem with my S6 too. How can i fix this?

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Re: Picture messages between T-Mobile and Verizon
vzw_customer_support
Customer Support

KAYTEDESCO,

Thank you for reaching out to us. We are certainly happy to help you with your Picture Messages. When you are trying to send/receive picture messages are you connected to Wi-Fi or Cellular Data?

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my  response. This ensures others can benefit from our conversation. Thanks in  advance for your help with this!

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