Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Pictures disappearing from text messages

I’m having the same issue on my iPhone. It just started yesterday. I’ve also been having issues with my calls cutting out do the parties can’t hear each other. I have an iPhone 12Pro, new in June. I’ve done all I can with the Apple Store to be sure it’s not a phone issue. What’s going on Verizon? You’re supposed to be the best!

Re: Pictures disappearing from text messages
Customer Support

@rnix60 , 


Thank you for the details. We want to get to the bottom of your issues. Let's get a few more details. Are you using Messages+ on the iPhone? Are you have trouble calling the same people or does everyone cut out? Is there any pattern?