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I have Verizon Messages and some conversations on my Andorid phone don't seem to show the history of pictures. For some conversations, when I go to 'Show Our Photos & Videos' it doesn't show all of the photos that have been shared in that conversations. Seems to have stopped at a point. The same conversation on my Android tablet does show the full history of pictures and not all conversations have this issue. Any idea of how to resolve this?
Solved! Go to Correct Answer
I spoke with Verizon technical support and at their suggestion, I went into
Application Manager, deleted application data, forced stopped the app and
restarted. That has seemed to resolve the issue.
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It appears to be one particular conversation. I see the images in the
conversation itself, but when I go to to the 'Show Our Photos' it doesn't
show anything beyond 3/17. Other conversations do continue to add photos to
'Show Our Photos'. On my tablet, this same conversations shows all the
photos. The Delete Old Messages option is not selected and I don't think
I'd an issue of to many messages. Seems to be an issue with this conversion
on this device. Appreciate your help looking into this.
On Wed, Apr 1, 2015, 12:07 PM Verizon Wireless Customer Support <
Interestingly, on the device for this conversation now none of the photos
show in Shared Photos & Videos. It says that we haven't shared anything
yet. As new photos are shared, I'm still seeing them on the other device
though.
Personal information removed as required by the
Message was edited by: Admin Moderator
I spoke with Verizon technical support and at their suggestion, I went into
Application Manager, deleted application data, forced stopped the app and
restarted. That has seemed to resolve the issue.
>
That's not really a resolution, that's a highly invasive fix that I wouldn't imagine would restore the images that you already had received, or did it? BTW despite what my avatar says, I am not a novice.