I'm trying to view and download, like I have in the past, my previous message logs from my last billing period. When I click on the Messages Log it says I have 73 used but the log, where it normally shows the numbers that I've messaged, says "No logs available"
At first I thought it was because my billing period had just ended, but it's been 10 days now and it still says No logs available.
Hello, mtbr54, I'm sorry to hear you're running into an issue when trying to download your message logs. So we can best assist, we will be reaching out via Private Note.