Problem sending MMS texts
Otmack74
Newbie

Screenshot_20230513_114619_Messages.jpg

  •  Does anyone know why this is happening? Using a Galaxy S23 Ultra. 
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5 Replies
vzw_customer_support
Customer Service Rep

Friendly follow up on your MMS/Texting dilemma. We want to offer the support you need. Please answer the questions provided in the early post, so we can aid you in the best way possible:

 

What messaging app are you using? Are you having issues with calls and texts?  ~Gilbert

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APHROteaseLLC
Enthusiast - Level 1

I cannot send or receive MMS messages, gifs, videos, pictures or links on my s23 - no matter which messaging app I use. The Verizon Messaging or Samsung Messaging. Neither works. I have never experienced this and it is highly confusing and frustrating. 

 

Please, please advise. 

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vzw_customer_support
Customer Service Rep

We are here ready to assist should you still need help. If you would prefer there are other support channels that we have as well based on what best fits your needs. We look forward to assisting you. You can find the options here: https://www.verizon.com/support/contact-us/#mobile

~Freddy

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your MMS texts. We'll send you a Private Note so we can gather more details.

~Jesse

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vzw_customer_support
Customer Service Rep

We're sorry to read that you're having issues with group texting. What messaging app are you using? Are you having issues with calls and texts? ~Peter

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