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Problem with international texting
CopticOrthodox

I have the same issue, and I called VZ CS SEVERAL TIMES, and they are not helping, they opened 3 internal tickets, and I am still not able to receive any international text messages at all. I can send them, my family overseas can receive my texts, but when they reply it never makes to my phone or to my wife's phone, but my brother who happens to be on my VZW plan, is able to receive them. I am not sure what is going on, and they are not helping at all in VZW.

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Message was edited by: Verizon Moderator

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Re: Problem with international texting
vzw_customer_support
Customer Support

Having use of international text messages is important to staying connected with friends and family. I'm sorry you are able to use this functionality CopticOrthodx. When were the trouble-tickets filed? Have you received any information back from your trouble-tickets. You can contact our global team here http://bit.ly/xZd3pS . You can also send us a private message with your name and number and we can check on the trouble-tickets for you. I look forward to hearing from you.

KinquanaH_VZW
Follow us on TWitter @vzwsupport

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Re: Problem with international texting
fsuhunny
Member

I'd like to ask about international messaging as well. My husband is abroad and I can receive his text messages but when I send him text messages he is not able to get them. Could you please help me figure out why I cannot send any to him but he can to me? Thank you!

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Re: Problem with international texting
vzw_customer_support
Customer Support

fsuhunny We definitely want you to be able to send your husband text messages. Are you texting his vzw phone or does he have a local phone in the Country he is in? Where is he located? Also, click here for steps on how to send international text.  http://vz.to/1mb5u4d



Sheritah_vzw
Follow us on Twitter
@VZWSupport



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