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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
REGUARDING MESSAGE+ NOT WORKING AND VERIZON BEATING AROUND THE BUSH TO FIX THE PROBLEM WITH MESSAGE+ NO SYNCING WITH WINDOWS 10-
1MRCHUCKSR
Member

REGUARDING MESSAGE+ NOT WORKING AND VERIZON BEATING AROUND THE BUSH TO FIX THE PROBLEM WITH MESSAG3+ NO SYNKING WITH WINDOWS 10---l understand completely what your going through.  l have spent over 5 hrs on the phone over a 2 day peiod and told the ter 3 rep. from Verizon this and after a 20 min. wait l was retransfered pack to the blockhead 3rd party tech support people that l first spoke to when it first started messing up. l think that this might be the straw that broke the camels back with Verizon after 20 yrs, of service and they have now tried to pull this stunt (#3) , strike 3 your out !!!  Hello Comcast for internet land line phone and TV and Consumer cellular for cell phone.  Verizon l pitty the fool(s) that work for you.  This is noway at all to treat a 20 year customer  "GOOD BYE VERIZON"

Re: REGUARDING MESSAGE+ NOT WORKING AND VERIZON BEATING AROUND THE BUSH TO FIX THE PROBLEM WITH MESSAGE+ NO SYNCING WITH WINDOWS 10-
kwilliams30
Member

So, here is the fix for the desktop version of Messaging+

1. Open Messaging on the Verizon website or on your PC.

2. Disconnect your mobile devices (phone, tablet, etc)

3. Reconnect each of your mobile devices, one at a time

Messaging sync should work after that.  

The issue seems to be that the mobile versions are still trying to sync with the old version.  Disconnecting/reconnecting resolves the issue.

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