Random text messages are not being received
lizzitude
Newbie

Recently ( a month or so), I am not getting random text messages in the Message+ application. If I go to the Account section and restore them from the server, I am seeing them. I don't have any other devices attached to the Message+ application so I'm not sure why they are not being delivered. I have gone through the troubleshooter and tried everything, but the problem keeps cropping up. VERY FRUSTRATING!

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vzw_customer_support
Customer Service Rep

lizzitude, I definitely understand where your frustration is coming from. We always want to ensure you love your device, and that it works perfectly. What type of device do you have currently? Have you tried switching to the basic Messaging app that comes with the device? Let me know if this helps!

 

MichelleH_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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