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I will try that. Thanks!
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MAC OS X 10.13.6
Messages+ 2.5.3
It looks like Message+ 2.5.3 is not compatible with Mac OS X 10.13.6 despite the System requirements saying it is compatible with 10.12 and on.
I have the same problem and am also running Mac 10.13.6. Message+ 2.5.2 was running ok, then the update to 2.5.3 and now a blank screen. No window to create a profile and Preferences is greyed out.
How can I revert to 2.5.2 until you actually have a release that has removed bugs, not added them?
I've added a screenshot so you can see for yourself.
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Hello, NausetLight. We definitely want to do all that we can to help with getting your computer up and running with the Verizon Messages application. Are you able to access Verizon Messages through the My Verizon website as opposed to the application? Below is a link you can click on to view how you can access Verizon Messages on My Verizon. What happens when you attempt to use the My Verizon app on your computer after you have powered your computer off and back on? http://spr.ly/66081a4Gr BrettA_VZW
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We appreciate your patience during our extended wait times. Our Social Media team is here to assist daily until 7PM Central time. This crisis has impacted us all and we thank you for your understanding. As for the Messages+ issue, have you tried to uninstall and reinstall the application? It is common to have to refresh applications after an update. SheritaH_VZW
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That sounds like a plan. Please keep us posted with the results. SheritaH_VZW
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I have uninstalled and reinstalled multiple times.
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I can access it through the VZ website, but I need the app to work on my MacBook. Please fix the problem.
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White blank window
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@NausetLight wrote:White blank window
Might help to quote which post you're responding to.
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NausetLight, thanks for trying those steps for us. Verizon Messages (Message+) is compatible with:
- Mobile devices running:
- Android™ 4.2 and newer
- iOS 7 and newer
- Computers* running:
- Windows® 8 in desktop mode
- Windows 10
- OS X 10.8 and newer
- Web browsers like:
- Internet Explorer®
- Safari®
- Chrome™
- Firefox®
What is the operating system version on your Macbook?
TakendraW_VZW