I have activated a new replacement phone and I am getting duplicate messages for each message people are sending me. How can I fix this? Does anyone know the cause?
Black_Matter, we always want to ensure your text messages are routed properly. We know that duplicate messages can cause unwanted clutter. Let's clear this up for you. Can you please confirm the make/model of your phone? You've mentioned that this is happening for each message people are sending. Just to clarify, this is an issue with every single incoming message and this is happening with multiple contacts. Is this correct?
SamanthaT_VZW
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I had the same problem with my new phone with Oreo and found that disabling the native messaging app seemed to fix the problem for me.
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