Recovering Deleted Text Messages
RetiredBC
Newbie

Has anyone ever had to recover a deleted text message from Verison? I need some that were accidentally deleted several months ago.

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tikibar1
Community Leader
Community Leader

Unfortunately, unless you had the texts backed up or were using Verizon's Integrated Messaging, they are lost.  You can request copies of texts via a court order, but they'll only have the past 10-12 days' worth.

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rsbrunner9
Newbie

I was just told by a Verizon Tech Support Manager that when a backup is performed, only the current text messages are backed up, and this backup overlays the previous backup.  Therefore, you can only recover a deleted text message that has been backed up at least once prior to deletion, and only if there has been no backup preformed since the deletion.  Verizon Cloud backup is a pretty useless function related to text messages.  He suggested I could use a separate backup and restore app if I wanted to restore deleted text messages that Verizon Cloud has overwritten.

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KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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tikibar1
Community Leader
Community Leader

Unfortunately, unless you had the texts backed up or were using Verizon's Integrated Messaging, they are lost.  You can request copies of texts via a court order, but they'll only have the past 10-12 days' worth.