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Recovering text messages
a_bradley2013
Member

Hi- i have some text messages from my previous phone (same number and account) that i now need as evidence in a court hearing. Is there any way you can recover these??

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Re: Recovering text messages
vzw_customer_support
Customer Support

Hi there, a.bradley2013. It's important to save data that may be needed in the future. We unfortunately, don't have a way to access messages once they have been deleted. If you have the old phone, the content should still be there unless it was erased. We would also recommend backing up your content going forward so your content can be moved from phone to phone. You can back up your device with the Verizon Cloud here, http://spr.ly/6587DGkhD.

 

DanielleR_VZW

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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Recovering text messages
tikibar1
Sr. Leader
Sr. Leader

If you have an Android, an option is SMS Backup & Restore - Android Apps on Google Play

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