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Correct Answer!
Reply Message Failed
Micheled711
Member
‎02-04-2022 11:27 AM

When I get automated texts that need a response (like appointment reminders) my response text won't go through, it says failed. It doesn't happen with other contacts that I text often. I don't know how to fix it.

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Correct Answer!
Re: Reply Message Failed
vzw_customer_support
Customer Support
‎02-06-2022 11:30 AM

Hello! Thank you so much for bringing this to our attention, Micheled711. We want to make sure that you can reply to these messages. How long has this been an issue? What is the make and model device are you using? Please keep us posted. Thank you. 

-Kevin

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