Restore prob
Enthusiast - Level 2

Saved conversations not showing on SD card on my new device. Yet they are still there if I put my SD card in my old phone

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Re: Restore prob
Master - Level 3

The old phone may be using a different file folder location in the SD card to store conversations vs the folder location that the new phone is configured to view them due to differences in device software/application versions.

For example if I save conversations on an SD card from a Motorola phone and they get stored in a folder named 'Messages' and then move the memory card to a newer software model of Motorola/Samsung etc which uses different file folder formats for conversation storage/viewing (such as a folder named 'Messaging') that would happen.