I made the mistake and sent a package to your Verizon warehouse address:
4801 mercantile drive fort worth, tx 76190
I am trying to get a hold of anyone so I can retrieve it back.
who can I contact?????
my phone number is [removed]
the address it was shipped from is [removed]
Personal information removed as required by the Verizon Wireless Terms of Service.
Message edited by Verizon Moderator.
The only thing you can do to possibly get this back would be to call into customer service (1-800-922-0204)and have them fill out an ITTS inventory ticket but with them receiving around 10,000 devices per day-- it may be difficult getting this back (to be completely honest with you).
I can certainly understand the apprehension on sending out a package by mistake. However, the Returns Center that you mention is an incoming-package facility only, specializing in Trade-Ins for devices. Was this package meant for Verizon at all, like a Device Payment Return, or meant to go somewhere entirely different? If still in transit, have you reached out to the carrier (FedEx, UPS, USPS, etc)?
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