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Retrieving backed up messages for one particular person.
Shariannef
Member

I backup hourly and I seem to have lost all my messages since last October to this past July for one particular person. How do I get them back? I never deliberately delete messages,  they're all backed up to the cloud so how do I find them for this one person?

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Re: Retrieving backed up messages for one particular person.
vzw_customer_support
Customer Support

Shariannef -


I know how important it can be to have older (and current) texts saved from a friend. As long as they are saved into your Cloud, you would be able to restore them into your phone. Make sure you are on WiFi for this, as it will transfer anything in Cloud that isn't on your phone: http://vz.to/1IGJonq .


RussellM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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