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S9 message+
Hstep
Newbie
Spoiler
 Photo messages keep getting "stuck" in message+. All it says is downloading. It been 6 hours, I'm on wifi. What gives? 
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Re: S9 message+
vzw_customer_support
Customer Support

We are concerned to hear that youa re having issues with your photo messages. This is definitely not the experience that we want for you to have, and we will be glad to look into the issue. To confirm, have you tried to restart your device to see if the issue continues? DavidR_VZW

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