Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
SMS not working
solutions
Member

Hi

​I am using a pac file on my iphone to proxy my traffic and since i updated to iOS 12 my incoming sms wont work unless i bypass the traffic, does anyone know the ips which are used for incoming sms so i can bypass just those, thanks

Labels (1)
0 Likes
Re: SMS not working
Ann154
Expert
Expert

Could that information be stored in the APN?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: SMS not working
vzw_customer_support
Customer Support

Getting your messages to work is very important. I can certainly go over some details. Please note that using non-approved applications on your iPhone is not recommended. For more details about the compatible software, please reach out to Apple's support team. Details regarding internal IP addresses is not available.

Greg_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: SMS not working
solutions
Member

Using a pac file is completely supported by apple and the apple support team is very helpful whenever i have a problem, i manage a company with thousands of supervised devices with a pac file set and i hope verizon can be helpful on this issue, otherwise i will be forced to switch to other providers

0 Likes
Re: SMS not working
vzw_customer_support
Customer Support

We certainly don't want to see you go Solutions. I understand that this is interfering with your text message.  We will help as much as we can but this is beyond our scope of assistance. If you do bypass the traffic then your messages work therefore it is an issue with the software that is being added. Have you contacted Apple for support? 

 

Amber_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes