SMS question

JustinMcInvale

With the retirement of Verizon messages I cannot send and receive text messages on my work computer as I cannot access Google Messages and cannot have my cellphones at work.

Is there another way to send and receive SMS and MMS messages?

0 Likes
9 Replies
SynthpopAddict
Champion - Level 2

Are you referring to an email to text app?  The old Vtext and VzwPix apps aren't supported any longer and I'd heard a rumor these apps are going to be retired, as was Messages+.  If this is a work computer and a Verizon business account, business customers have something new called EMAG to use.  I'd contact your Verizon representative and have them transition you to the new app.  If you don't have a business account with Verizon, then the only other thing is to look for a 3rd party app.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
JustinMcInvale

No, I'm talking about Verizon messages where you could view send and receive regular SMS text messages on a computer. 

0 Likes
SynthpopAddict
Champion - Level 2

Thanks for the update.  I did look elsewhere, and if you can't access Google Messages for this purpose, there are several other apps which would do the trick.  Microsoft Teams, Nextiva, and WhatsApp are a few of the suggestions which came up.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
vzw_customer_support
Customer Service Rep

Yes, the Verizon Message system that you could use over a computer has been retired and is no longer available. There is no other way to send or receive SMS and MMS messages except from the device itself. 

-James

0 Likes
JustinMcInvale

For SMS in Teams it has to be enabled in the Teams admin settings. 

Cannot access the WhatsApp website at work.

Nextiva is more geared towards businesses.

0 Likes
SynthpopAddict
Champion - Level 2

If you don't have admin rights to adjust the settings in Teams, can you consult with your IT department?  A lot of companies block outside downloads and/or websites.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
JustinMcInvale

Unfortunately no I don't think they would change the setting just for me.

0 Likes
vzw_customer_support
Customer Service Rep

Hello JustinMcInvale. We're glad that you were able to use the Verizon Message system to stay in touch. With that system's retirmenet, there is no longer a way to send messages online through Verizon. You will need to use 3rd party services. You will need to communicate with your company for an acceptable 3rd party solution. -James

0 Likes
SynthpopAddict
Champion - Level 2

The OP said they can't have their personal cell phone with them at work, so they can't link their phone to the work computer using Phone Link.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes