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Hooters3458
Member

trying to send a message through my Verizon and it won't show  the history of my messages anymore or allow me to send new ones ! Any advice ?

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Re: Send message
stever_vzw
Verizon Employee

Hooters3458, we certainly want to explore all troubleshooting steps available to turn this experience around and we would be happy to help today.

Just for clarification, are you accessing MyVerizon through the app or a desktop? May we please have the make/model of your current phone? Have you made any changes recently (software update/upgrade) to your account? Please reach back out to us when you have the opportunity and we will be ready to continue helping.

SteveR_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Send message
BKRACER321
Member

yes

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