Sending texts
dlite85
Newbie

For the whole weekend I haven't been able to send text messages to anyone. It says "sent" but the receiver isn't getting them. iPhone 5c. I called customer service and they did a network reset and I was able to text the rep. But not any of my contacts. Help?

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3 Replies
vzw_customer_support
Customer Service Rep

dlite85,

Being able to communicate with friends is important. Let's work together to get this fixed. What were you doing before this happened? Are you using iMessage or the regular SMS text messaging option? Does this happen with all of your contacts or some of them? We are here to help.
JasperM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Twilight26
Newbie

My phone is the same way and I got the iPhone 6. I can receive text but can't reply. When I reply they be sent out like they going through but the person never received the message

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Not applicable

Hi there,

If this issue has not yet been resolved on your device, please email me at VERIZONMESSAGES@VERIZONWIRELESS.COM so we can help troubleshoot the device.

Thanks,

ALIE

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