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Server error when trying to access web text messages
SHEYSTER
Member

I have been trying to access my text messages on verizons website and get the following message:

This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.

This has been going on for a week or so.  Is this going to be fixed soon?

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Re: Server error when trying to access web text messages
vzw_customer_support
Customer Support

SHEYSTER,

Getting your messages is a must. Let's find out some more details here. You mentioned this started about a week ago, has anything changed on your computer? What web browser are you using?

 

ErinW_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Server error when trying to access web text messages
jmancuso
Member

This problem is still happening at least in Chrome.  It looks like it is working now for me in IE and in Firefox.

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