Severly delayed messages through @vtext.com gateway
EDavid579
Enthusiast - Level 1

Messages from Outlook take forever to arrive if at all.

I have been using @VTEXT.com gateway to send text messages from GMAIL and Outlook for years. However, recently it is taking a severely long time for the recipient to receive the message. This could be serious if I am communicating with my caregiver.  I have also tried turning off wi-fi as another user suggested in another thread.

As this has been reported by a large number of users - what is the deal?

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vzw_customer_support
Customer Service Rep

Hello! Thank you for reaching out this evening. Messaging is the ideal way to stay on touch nowadays. I'm happy to help get to the bottom of the vtext concern. Do you receive a specific error message when the email fails? Are there delays for messages to both single recipients or multi group message?

-Gina

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