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Sound notification on Verizon Messeneger
DONSCO0
Member

My text notification has gone silent on my Note 5.  I cannot turn on in settings. it only vibrates.

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Re: Sound notification on Verizon Messeneger
vzw_customer_support
Customer Support

We certainly want those notifications to be as loud you want them to be, DONSCO0. Let’s get some additional information.

When was the last time your text message notifications were audible?

Are notifications for other tasks impacted as well?

Did this issue start after updating/installing any particular application/software?

What is your phone model?

AntonioC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Sound notification on Verizon Messeneger
vzw_customer_support
Customer Support

This is definitely not a good thing. I know I need to have my text messages once they come in. I want to look deeper into this for you. Can you tell me if there were any changes made to the device recently? Any new applications added? Have you tried to power off/on the device?

VeronicaM_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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