Stop Verizon from auto deleting text messages

DK36
Enthusiast - Level 3

I was looking for specific text messages, and I noticed my messages from January 1st 2024 and earlier were deleted. I'm using Verizon Message+, through the Google Play store.  I'm using an Android S20FE phone, with the native 128G memory,  256G on a SD card. I openef the native Samsung messages app, and downloaded the Google messages app, and the messages only go back to the beginning of 2024. . I'd love to retrieve earlier messages that have importance,  but they appear to be gone forever .

Is it true that Message+ will be obsolete in June 2024? If so, I will use another app .

Thank you!

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1 Solution
DK36
Enthusiast - Level 3

I removed the  Verizon Messages+ app from my phone and installed the  Google Messages app.  It does a great job and filters out spam messages well. 

Thanks!

View solution in original post

4 Replies
SynthpopAddict
Champion - Level 1

Yes, Verizon's Messages+ app is shutting down in June (3 months).  As for not seeing anything earlier than the start of 2024 on the app, I did some fishing around on the Verizon website as I don't use this app.   If you subscribed to Integrated Messaging on Messages+ so it syncs all your messages across multiple devices, the server only keeps 90 days' worth of messages.

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I'm not a Verizon employee, just another customer trying to help.
DK36
Enthusiast - Level 3
Thanks for your reply and advice. That explains the retention period. Unless its a trade secret, may I ask what app you use?
Thanks!
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SynthpopAddict
Champion - Level 1

You're welcome.  I use Google Messages.

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I'm not a Verizon employee, just another customer trying to help.
DK36
Enthusiast - Level 3

I removed the  Verizon Messages+ app from my phone and installed the  Google Messages app.  It does a great job and filters out spam messages well. 

Thanks!