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Strange VZ text messages?
MITMAC85
Member

I've been receiving multiple VZ messages containing a PIN number. I have not tried accessing my account or changing my login information. Why am I receiving these text messages?

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Re: Strange VZ text messages?
MITMAC85
Member

I've received these text messages at 8:55 am, 9:15 am and 9:35 am (precisely every 20 minutes - we'll see if it continues).

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Re: Strange VZ text messages?
galaxygrl2017
Member

I am receiving the same texts...again 20 minutes apart...7:39a, 7:59a, 8:19am. I've had my phone for years and don't use VZ messaging. I haven't touched my settings. What's going on??

Re: Strange VZ text messages?
MITMAC85
Member

Have yours continued? Mine appear to have stopped. Last one received was 35 minutes ago at 9:35 am.

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Re: Strange VZ text messages?
galaxygrl2017
Member

I just got those 3...it seems to have stopped, but it concerns me since I

don't know why I got them.

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Re: Strange VZ text messages?
MITMAC85
Member

Same here. I'm concerned whether someone may have been improperly attempting to access our accounts.

It would be nice if someone from VZ would jump in and address this...

Re: Strange VZ text messages?
MITMAC85
Member

FYI, I spoke to VZ and they said the messages didn't come from them. Unless, that is, they were generated from the VZ site by someone trying to access our accounts. The suggest updating our passwords.

Re: Strange VZ text messages?
galaxygrl2017
Member

Thanks for the update! I updated all my accounts shortly after the issue

just in case that was the response. Thanks again.

Re: Strange VZ text messages?
Lila1966
Member

I recently replaced my existing phone because it was dieing/crashing. I started getting text messages with a PIN number because my old phone is being used for internet access only through home wi-fi.  Verizon keeps demanding that I activate the old phone, but the text messages they send out are received on the phone that HAS SERVICE.

So bottom line is that I am getting unsolicited texts because I continue to allow the use of a broken phone for internet access through wi-fi (hence VERIZON isn't making a dime) so they decided to it is appropriate to harass me on my existing service.

Funny thing is that I believe that I PURCHASED my old phone, so silly me thought I could do with it what I want (within all laws and regulations).  Guess VERIZON disagrees, which is BOGUS!

Re: Strange VZ text messages?
yarelim_vzw
Verizon Employee

I would also be alarmed if I received a text regarding an account pin. However, our team has identified this as a system issue and we do apologize for this experience.

Our team is currently working on getting this resolved.

We appreciate your patience.

yarelim_vzw

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