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Stuck trying to send video at "Processing", how do I stop it? It's killing my battery
DD88893
Enthusiast - Level 3
‎02-02-2017 08:22 AM

I tried to send a video message (which I have done before) and it said "Processing" for almost an hour. I tried to delete that message in the thread, but Message+ is still killing my battery so maybe it didn't stop the processing. How can I stop it?

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Re: Stuck trying to send video at "Processing", how do I stop it? It's killing my battery
tikibar1
MVP MVP
MVP
‎02-02-2017 08:37 AM

If the message didn't delete, try putting the phone in Airplane mode and then delete the message.

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Re: Stuck trying to send video at "Processing", how do I stop it? It's killing my battery
DD88893
Enthusiast - Level 3
‎02-02-2017 08:46 AM

The message is deleted from the text string. But it seems like the app is still working really hard, so I'm wondering if it is still processing even though I deleted the text? Is there a way to stop the message from processing? I've tried phone on/off, force stop Message+, and clearing the Message+ cache, none of these things help

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