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Sunday shut off
BRABAR54
Newbie
‎07-23-2016 08:15 PM

Can my phone be shut off Sunday if financial services is closed?

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Re: Sunday shut off
Ann154
Super User
Super User
‎07-23-2016 08:35 PM

If it is scheduled to, I suppose so.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Sunday shut off
BRABAR54
Newbie
‎07-23-2016 08:38 PM

I had a promise to pay today and tomorrow, I didn't make the one today. I was told they wouldn't shut it off but I can't find a straight answer

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Re: Sunday shut off
chris1060
Specialist - Level 1
‎07-23-2016 08:59 PM

Billing and payments are done though an automated system. If FSD agreed to allow payments on the account, it is entered into the billing system. If you fail to make a payment as agreed upon, the system, not a FSD rep needs to disconnect the service. The automated system does it automatically. Not for sure who told you it wouldn't be shut off if the payment was missed. And unfortunately, the Financial Services Department will not be open again until Monday.

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