Syncing conversations

[cdstewart]

How come when you view a message in the pop-up it does not sync with the rest of the messages for that person?

[#2 · Accepted solution]

Hi cdstewart,

The message should also appear in your conversation list.  To troubleshoot, please email us with your device type,  carrier (Verizon, T-mobile, Sprint…) and a description of the problem again to:   verizonmessages@verizonwireless.com

Thank you!

ALIEM