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TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
CCnumber07
Newbie
‎05-17-2009 05:16 AM
Hi. I just checked my bill and the billing cycle ends on the 25th of this month. I had 500 text message for $10 but I currently have 536 text messages meaning I am over my limit. I just upgraded to the $15 1500 text message plan. Will this cover my overages this month since I caught it and upgraded before the bill cut off date?
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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
DarkCobra
Contributor - Level 3
‎05-17-2009 06:39 AM

Hello and welcome to the forum!    I know for a fact that it certainly "can".    However, to be on the safe side I would contact Verizon and specifically request that the "overage" be absorbed by the upgrade change in plan which did occur before the close of the billing cycle.   I'm almost positive this will be no problem as I've done this myself with voice calls that have gone over.   But I've always made sure to call and confirm that they ARE going to apply it that way to be on the safe side :smileyhappy:

 

dancingphone.gif

 

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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
iPhonelove
Specialist - Level 1
‎05-17-2009 04:21 PM
Good reply, Cobra. 
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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
DaniLove13
Contributor - Level 3
‎05-17-2009 07:01 PM

Did I talk to you today??? lol This sounds super familiar lol

I'm pretty sure I spoke with you today....... weird. :smileyindifferent:

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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
DarkCobra
Contributor - Level 3
‎05-17-2009 07:04 PM

Danielle Rocks! :smileyhappy:

 

dancingphone.gif

 

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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
DaniLove13
Contributor - Level 3
‎05-17-2009 07:05 PM
lol *blushes*
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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
DaniLove13
Contributor - Level 3
‎05-17-2009 07:08 PM
CCnumber07 wrote:
Hi. I just checked my bill and the billing cycle ends on the 25th of this month. I had 500 text message for $10 but I currently have 536 text messages meaning I am over my limit. I just upgraded to the $15 1500 text message plan. Will this cover my overages this month since I caught it and upgraded before the bill cut off date?

 

lol i swear I got this caller today lol I had to remove the package and then reapply it to cover his overage because he did it online and it didn't apply correctly..... lmao this is so weird lol
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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
CCnumber07
Newbie
‎05-18-2009 02:08 AM

Danielle Rocks! LOL yes she does. Yes I was the caller you got today around 12 pm. You were super helpful and took it off then reapplyed it to my account to cover the messages that were still shown as overages. I hope I get you again.

 

Carlos

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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
iPhonelove
Specialist - Level 1
‎05-18-2009 02:16 AM
Thats really neat that you got someone on here. XD
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Re: TEXT MESSAGE PLAN UPGRADE HELP!!!!!!
DaniLove13
Contributor - Level 3
‎05-18-2009 02:30 AM

lol i knew it!!! :smileyvery-happy:

Well if you ever need my help again just have the rep send me an email :smileywink:

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