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TEXT MESSAGES ONLINE
joely5962
Member

I am using the verizon messages online what i'm not sure is, how long does verizon keep messages on record and is there any setting to change that?

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Re: TEXT MESSAGES ONLINE
Snn5
Sr. Leader

90 days from the date you install and begin to use, sync, and backup.

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Re: TEXT MESSAGES ONLINE
Snn5
Sr. Leader

90 days from the date you install and begin to use, sync, and backup.

View solution in original post

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Re: TEXT MESSAGES ONLINE
joely5962
Member

? when i recieve/send a message it'll be available online for 90 days??? that's not true!

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Re: TEXT MESSAGES ONLINE
Snn5
Sr. Leader

OK....how long would you say you can access messages online after installing the VM+ app?

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Re: TEXT MESSAGES ONLINE
joely5962
Member

i'm not using it via app only online by signing in to my verizon/my device/ send and manage messages and i use to see all my messages now i wanted to see something from last week and i cant!

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Re: TEXT MESSAGES ONLINE
Snn5
Sr. Leader

Those messages are kept for a handful of undetermined days.

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Re: TEXT MESSAGES ONLINE
joely5962
Member

so, here's my question again, how long exactly??? and is there any settings for that?

Re: TEXT MESSAGES ONLINE
Snn5
Sr. Leader

I told you 90 days.  If you aren't using the VM+ app, handful means 3-6 days, but you cannot access them.  they are kept on Verizon's server for possible governmental purposes.

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Re: TEXT MESSAGES ONLINE
Not applicable

However, if the message was deleted by you then it can not be recovered. 

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