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TEXT ONLINE
gccpresident
Member

VERIZON ONLINE TEXT IS NOT WORKING. PLEASE HELP & THANK YOU

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Re: TEXT ONLINE
jav6
MVP
MVP

@gccpresident wrote:

VERIZON ONLINE TEXT IS NOT WORKING. PLEASE HELP & THANK YOU


You might describe your scenario and issue, e.g. what device/OS/browser are you using and/or what are you seeing that isn't working?  There have been recent postings (and older postings) of Message+ texting issues, both online/web and app/desktop.

...Just another VZW customer...trying to offer some assistance...
Re: TEXT ONLINE
quinnsrock
Member

Maybe the problem is so many people working from home? System might be overloaded. My messages appear then disappear, then reappear.

Re: TEXT ONLINE
jav6
MVP
MVP

@quinnsrock wrote:

Maybe the problem is so many people working from home? System might be overloaded. My messages appear then disappear, then reappear.


There have been many threads over the last year, way before this pandemic issue, about Verizon Message+ issues, including those with sync'ing between devices.  Suspicion was there were server/software issues and certainly, if so, then maybe added load now is aggravating the cause.

...Just another VZW customer...trying to offer some assistance...
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Re: TEXT ONLINE
vzw_customer_support
Customer Support

We are here to help. What operating system are you using this feature on? BrittanyC_VZW

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