Text Alers to specific phone?
daveeproc
Newbie
Hi! I signed up for some text alerts and found out that they were all being delivered to the wrong phone on my account! Is there a way to choose which phone to send them to?
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abdu-m
Newbie

5127887093

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vzw_customer_support
Customer Service Rep

Hello! We want to help. How can we assist?

*Breanna

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SuzyQ
Community Leader
Community Leader

Are you the account owner?  How were you logged in when you signed up for the alerts?  You need to be logged in with the phone number that you want the alert sent to.

 

For instance, if you are on a family plan, and logged in as the account owner, any text alerts you sign up for will be sent to the primary number on trhe account.  Each number can have their own account, though access to functions is restricted unless you are the account owner.  If you are one of the other numbers, create an account for that number, THEN sign up for text alerts.  On the sign up page you can see which number is currently signed in.

 

HTH,

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