Text Fraud by Verizon

[budone]

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stormchaser03 wrote:

i just left att for vzw,i signed up for the 5.00 text package,both the store rep.and a call to c.s.

told me i could text my wife (still on att) and it would come out of my text package,not charged

extra.

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That is correct. Texts to your wife and texts from her back will come out of the 250 message bucket. Every text sent or received will come out. After 250 messages, you will then pay add'l.

Texting Verizon to Verizon also will come out.

[stormchaser03]

thanks, had me a little worried, but i am still in my first 30 days.... so

[Nozirev]

I agree completely that their descriptions of text services are intentionally misleading.

When I signed up my family, I got the 250 message feature, and I read the descriptions of what I was buying VERY carefully -- I don't remember exactly what I read that lead me to believe this, but I was 100% convinced that if you had any texting plan then inbound texts would not come out of your monthly allowance. Surprise, surprise -- every inbound message comes out of the 250 allowance and I am getting royally screwed every month for the overages.

I don't want to get a higher plan for my daughter, because I want her to limit her texts to a sensible amount each month, but we have absolutely no control over how much her friends send her texts -- how can we possibly be expected to pay for someone else's texts that we cannot control, that they are probably paying Verizon for anyway? They are getting us coming and going, and it is very, very dishonest.

Yes, they are crooks. They will rob you blind until someone in Congress or the FCC catches up with them and tells them not to.

[acraftylady]

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Nozirev wrote:

I agree completely that their descriptions of text services are intentionally misleading.

When I signed up my family, I got the 250 message feature, and I read the descriptions of what I was buying VERY carefully -- I don't remember exactly what I read that lead me to believe this, but I was 100% convinced that if you had any texting plan then inbound texts would not come out of your monthly allowance. Surprise, surprise -- every inbound message comes out of the 250 allowance and I am getting royally screwed every month for the overages.

I don't want to get a higher plan for my daughter, because I want her to limit her texts to a sensible amount each month, but we have absolutely no control over how much her friends send her texts -- how can we possibly be expected to pay for someone else's texts that we cannot control, that they are probably paying Verizon for anyway? They are getting us coming and going, and it is very, very dishonest.

Yes, they are crooks. They will rob you blind until someone in Congress or the FCC catches up with them and tells them not to.

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Get unlimited then you won't have to worry.  We only added texting on just before last summer as we knew when son started college last fall away from home it would be easier to communicate with him that way and now he texts all his friends back here while away and  all his college buddies while he his home and we don't have to worry about anybody going over.   I don't text as much as son and hubby even less than me but we figured unlimited was the way to go on our plan and not have to worry about going over.  Maybe your daughter nees to talk to her friends and tell them the situation and that they can't text her so much if it's going to be a problem.  My son could care less about texting in high school as he was too much into his studies so we didn't have to worry about it so it was kind of nice that way.    Mary

[spottedcatfish]

Have you looked into Usage Controls Nozirev?  I think that you can limit the amount of texts sent/recieved and also times when texting can happen.

[Nozirev]

My problem with unlimited is that I don't think Verizon should be rewarded for their devious, underhanded pricing schemes and misleading information by giving them $30/month instead of the $10 I am already giving them, for what should already be way more messages than we need (but ends up being too few since they charge us for incoming messages that we can't even control without having a discussion with each one of my kid's 20 or so friends who text her... yeah right, that's going to happen).

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acraftylady wrote:

Get unlimited then you won't have to worry.

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[Nozirev]

Usage Controls costs $5/month per line. You need to pay them for the privilege of configuring your phone to stop them from stealing the shirt off your back on unwanted messages. That ends up costing almost as much as upgrading the texting plan -- well, well, isn't that a convenient coincidence?

Sickening how they figure out every angle and scheme to get more money out of us, but they can't even get me a decent signal at my house which is in the middle of a densely populated suburban town.

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spottedcatfish wrote:

Have you looked into Usage Controls Nozirev?  I think that you can limit the amount of texts sent/recieved and also times when texting can happen.

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[budone]

250 texts for a teenager??? Heck they can burn  through that in a day. Even if incoming was not counted, she would still be way over the limit. If you dont want her to text just block it. Yeah it costs, but there are no overages. 

There are many things the government can do to help people, however for Congress or the FCC to chime in on a pricing policy of a company seems a waste of time and energy when there are  more pressing matters they could work on. 

My daughter when she lived with me was on my phone account. We had My Circle and she had 7 of the 12 numbers.... She could talk to one person for hours on end and then see them the next day. She was not a big texter.

Now me, I have no problem going through 3000+ a month, but dont use a lot of minutes.

[Nozirev]

It's just the indignity of it all. Paying Verizon more money because they cleverly arrange their plans to put you in a catch-22. Of course, if the feature came with the right to boot someone in VZW marketing in the rear anytime I wanted I would pay double for it... something for them to consider

[budone]

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Nozirev wrote:

It's just the indignity of it all. Paying Verizon more money because they cleverly arrange their plans to put you in a catch-22. Of course, if the feature came with the right to boot someone in VZW marketing in the rear anytime I wanted I would pay double for it... something for them to consider

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Kinda like when I rented a dunk tank for my employees to have their fun with me........ darn near drowned!!!!